However, this does not seem to be the case here as affected users are able to send and receive emojis using a different messaging app. It has been seen that question marks can appear for emoji when that specific emoji is not supported. When I press settings, I am brought to dead end, with no options to change input mode to automatic,” a Note 8 user said. “Keep getting a dialog when I try to send to change input method to automatic by pressing settings in said dialog. However, they are unable to do so as the option isn’t available. Some users also report getting a prompt to change the input mode to Automatic.
Moreover, affected users have confirmed that this issue is only with the stock Messaging app as emoji work as intended on other messaging apps, such as Facebook Messenger, Instagram and even the Google messaging app. Users say that when they use the Samsung Messaging app it sends question marks instead of the emoji.
